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Frequently Asked Questions

The material in this question and answer series is for your information only. It is not legal advice and is not designed to be used in place of legal advice. You should consult your own attorney for legal advice. The St. Joseph Legal Department provides this series to provide a general summary of procedures concerning violations of city ordinances in the City of St. Joseph, Missouri. It is issued to inform generally, not to advise of specific rights. As with any general information, the answers given here may not specifically apply to you.
How will overdue accounts be handled?
1) Accounts more than 30 days past due date will receive a Notice, indicating the amount due, plus penalties and interest, and the new due date.
2) Due dates are 25 days after the statement date. Funds received after the due date will be assessed a 10% penalty. An additional 1% penalty also added for each 30 day period thereafter.
3) Accounts more than 60 days overdue may be handed over to the City’s contracted Collection Agency.
4) Prior balances with Missouri American, as they have been transferred to the City, will be collected separately.

Show All Answers

1. Rate Determination
2. How are the monthly sewer bills determined?
3. How can sewer bills be paid?
4. How will overdue accounts be handled?
5. How do I change, initiate or cancel my sewer service?
6. Can my due date be changed?